VietShip’S REVERSE LOGISTICS SERVICES

When managing the flow of surplus, defective or unused materials, products, or equipment, trust VietShip’s reverse logistics services.

Customer satisfaction is our top priority at VietShip, and that’s reflected in everything we do.

Our reverse logistics solutions streamline returns and efficiently decrease asset recovery time, meaning less cost and more satisfaction for your business.

Maximum asset retrieval, reduced expenses and precise tracking measures allow VietShip’s reverse logistics services to optimize your supply chain.

When creating a reverse logistics operation with VietShip Logistics, you know that you’re trusting the right warehousing and distribution team to navigate the complex and sensitive process of handling returns.

COMPLETE REVERSE LOGISTICS SOLUTIONS

• Comprehensive Return Material Authorization (RMA) Processes:
  • Receiving Initial Request for Return
  • Validation and Authorization Issuance
  • Organizing Reverse Door to Door Transportation
  • Receipt and Inspection
  • Custom Testing and Reporting
  • Rework and Repair
  • Repackaging
  • Back to Stock / Back to Customer
• Material Scrapping, Reclaim or Recycle
• Integrated IT Solutions

Why is reverse logistics required?

Today, the recovery of goods is one of the indispensable jobs of manufacturers, intermediaries, wholesalers, and retailers. Therefore, reverse logistics will help recover goods to reduce costs, increase sales and improve customer service. These contributions will promote increasing the company’s position in the fiercely competitive market today.

Typically, product recall will reduce the value of current assets (accounts receivable decreased, inventory value will be lower for goods recovered), reduce fixed assets (depreciation assets will increase), short-term payables will increase (related to repairs and reinforcement), sales will decrease and selling expenses will increase.

Because of these factors, we can see that reverse logistics is an important and integral part of the supply chain management system.

Reverse logistics model and process

The process of reverse logistics consists of 4 stages as follows:

• Stage 1:

Gathering – includes activities necessary to collect defective products, unsold goods, and transport them to the point of recovery.

• Stage 2: 

Inspection – at the recovery site, conduct product quality control, product selection and grading steps This is an important stage to determine the next process for most commercial products.

• Stage 3: 

Disposal – when a product is recalled, the business can handle it in ways such as direct reuse or resale, product restoration (repair, refresh). , manufacturing, removing to get spare parts, …

• Stage 4: 

Redistribute the restored product. In this phase, logistics activities are applied to bring products back into the market and deliver them to consumers.

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